Returns & Exchanges

At Ballpit Nails, we want you to be obsessed with your manicure. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on all unused and unopened products.

1

Initiate Your Request

Email our support team with your order number and a brief reason for the return to receive a prepaid shipping label.

2

Pack Your Items

Place the unused nail sets and accessories back in their original packaging to ensure they are protected during transit.

3

Ship It Back

Attach the provided shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving the label.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing